Sunday, 30 July 2017

Washing machine error code SAMSUNG



dL
The door was unlocked while the washer was running





dS
The door was opened while the washer was running
d5
The door was opened while the washer was running
FL
The washer failed to lock the door
Hr
Washer temperature control problem
Heater Relay Failure (on main PCB)
LO
The door will not unlock
5E or SE
Washing machine has failed to drain the water
4E
Water fill time out





ND
Water Does Not Drain From Washer
NF
Water fill time out = No Fill
dE
Washing machine door detected as being open
UE
Washing machine has detected an imbalanced load
DC
Washing machine has imbalanced load and will not spin
3E
Motor Drive Error or Hall Sensor Error
bE
Motor short error





OE
Washing machine has detected an overfill situation
LE
Water leak – Excessive SUDS – Bad water level switch
HE
Water heating error detected
tE
Water heating sensor (thermistor) error detected
IE
Water level sensor fault
CE
Abnormal water temperature detected
 CE

Abnormal water temperature detected

Water drain begins if abnormal water temperature is sensed at the initial time of water supply. If the frequency higher than 25.20KHz is sensed, water will be drained by force.
  • Check thermistor connections
  • Check thermistor



Tumble Tech Appliances is here to assist please if the following was not helpful, please feel free to call us on (060 911 6943) or (0847017012) we have reliable qualified technicians waiting to assist you. Visit our website: www.appliancerepairscapetown.co.za
We repair most areas in Cape Town.
We offer Guarantees on all our work.
We do repairs onsite.
We supply parts.
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nd, 5EWon't drainWasher fails to drain within 15 minutes. Check the washer drain path for a clog or restriction. Clear the large item filter in the drain pump. If the drain pump is defective or damaged, replace it.
See the repair guide to fix it yourself
Drain pump
LO, dE, dE1Door unlock errorThe door fails to unlock after 7 attempts. Unplug the washer and open the door, using force if needed (using force often damages the door lock/switch assembly). Replace the assembly if it’s damaged or defective.
See the repair guide to fix it yourself
Door lock/switch assembly, Electronic control board
nF, 4EWater fill problemThe washer fills for 40 minutes or the water level doesn't change after 6 minutes. Make sure the water supply faucets behind the washer are fully open. Check the water fill lines for kinks and freezing. Check the water inlet valves. If the valves are defective, replace the water inlet valve assembly.
See the repair guide to fix it yourself
Water inlet valve assembly
FL, dE, dE1Door lock errorDoor fails to lock after 7 attempts. Unplug the washer and check the wiring harness connections to the door lock assembly. If the wiring connections are sound, replace the door lock assembly.
See the repair guide to fix it yourself
Door lock/switch assembly
LELow water levelWater level drops below the reset level during the wash or rinse cycles. Check for leaks in the washer tub and connected components. Check the installation of the drain system; water can siphon out of the washer if it’s not installed properly. Outer tub, Hoses
lE, 1EWater level sensor failureUnplug the washer. Check the wire harness connections between the water level sensor and the main electronic control board. If the connections are good, replace the water level pressure sensor.Water level sensor
OEWater overflowThe water level sensor detects an overflow. If the washer is overfilled, check the water inlet valves. If the valves aren't shutting off the water flow properly, replace the water inlet valve assembly. If the washer isn’t overfilled, the water level sensor usually needs to be replaced.
See the repair guide to fix it yourself
Water inlet valve assembly, Water level sensor 
dc, UEUnbalanced loadThe load is detected as unbalanced during the final spin. The basket won't spin over 150 rpm when this code is displayed. Cancel the cycle or let it end. Adjust the load and see if the washer spins properly. If not, inspect the suspension system and replace any defective parts. Suspension system components 
E2, bE2Stuck keyA key on the control panel is stuck. Try to free the key. If you can't free the key, replace the user interface board (also called the sub-PCB control board).
See the repair guide to fix it yourself
User interface board
dsDoor is open during lockingThe control detects that the washer door is open while it’s being locked. Use the diagnostic test mode to check the door lock/switch assembly. If the door lock/switch assembly is defective, replace it.
See the repair guide to fix it yourself
Door lock/switch assembly
tE, tE1Water temperature is too high or too lowUse the diagnostic test mode to determine what water temperature the electronic control board measures. If the actual water temperature is significantly different, replace the the temperature sensor (also called the thermistor).Temperature sensor (thermistor) 
3ENo signal from the drive motor tachometerUnplug the washer. Check the wire harness connections on the drive motor and the electronic control board. If the wiring connections are sound, the drive motor or the tachometer (also called the hall sensor) may need to be replaced.
See the repair guide to fix it yourself
Drive motor, Tachometer (hall sensor) 
HrHeater relay failureThe heater relay is a component on the main electronic control board. Unplug the washer for 5 minutes to reset the electronic control board, and then plug in the washer. If the code returns, replace the electronic control board.
See the repair guide to fix it yourself
Electronic control board
nF1, 4E2The hot and cold water connections are reversedConnect the hot and cold water fill hoses correctly.
2EInternal control board failureUnplug the washer for 5 minutes to reset the electronic control board, and then plug in the washer. If the code returns, replace the electronic control board.
See the repair guide to fix it yourself
Electronic control board
Sud, SUdExcessive sudsThe washer has too much suds. Use the right amount of high-efficiency (HE) laundry detergent only.HE laundry detergent
AECommunication error between the electronic control board and the user interface boardCheck the wire harness connections between the control boards in the control panel. If the wiring connections are sound, replace one or both of the boards.
See the repair guide to fix it yourself
Electronic control board, user interface board 
SFElectronic control board errorUnplug the washer for 5 minutes to reset the electronic control board, and then plug in the washer. If the code returns, replace the electronic control board.
See the repair guide to fix it yourself

5E

Washing machine has failed to drain the water

If water level frequency is still lower than the reset level frequency (25.20kHz) in 10 minutes after starting of water drain, this error will occur.
This error code is very common and can be read as being either "SE" or "5E" due to the digital display as we are often asked what either could mean, they are the same code.
This error will be released using Start/Pause button, the washing machine will restart and attempt to drain the water out again.
  • Check pump filter is clear and there are no obstructions
  • Check the drain hose for obstruction
  • Check the drain hose is not kinked
  • Check the drain pump filter and clean if required
  • Check the air chamber and pressure sensor hose
  • Check drain pump
  • Check drain pump rotor
  • Check connections to water drain pump
If the pump is faulty then ask us about it as there are low cost compatible pumps for Samsung that can be less than half the price of a Samsung part, for the same component.

4E

Water fill time out

The washing machine has failed to fill with water in a reasonable time.
If there is no higher change in water frequency than 100Hz for 2 minutes during the initial time of water supply and if water level doesn't reach the preset level in 10 minutes, this error will occur.
This error will be released using Start/Pause button, the washing machine will restart and attempt to fill with water again.
  • Check water supply is on, clear and not frozen
  • Check the air chamber and pressure sensor hose for blockages
  • Check water inlet valve
  • Check wiring to water inlet valve
  • Check connections to water inlet valve
  • Check the main control PCB

dE

Washing machine door detected as being open

  • Check door is closed correctly and latched
  • Check door handle for damage or wear
  • Check door safety lock if inoperative replace door lock
  • Check door lock wiring

UE

Washing machine has detected an imbalanced load

This error code is more for information purposes than actually a fault as such. What the washing machine is telling you is that it has been unable to sort the laundry load and correctly spin without a risk of damage due to an unbalanced load. This error will clear when you restart the machine but do sort the laundry reduce or increase the load as required and for more information on load imbalances please see this article.
  • Reload the washing machine and attempt to spin again
  • Check the installation of the washing machine for level and balance
  • Check for small loads as small loads will cause an imbalance error

3E

Motor tacho fault detected

Can also be caused by be main PCB
If the motor tacho signals are inputted less than 2 for 2 seconds after main drive motor started, this error will occur.
  • Check motor
  • Check motor tacho
  • Check all connections and blocks to the motor
  • Check connections on the main control module
  • Check main control module

bE

Motor triac short error

Can be a short circuit to motor or PCB
If the motor tacho signals are inputted more than 300 every 1sec in the operational interval less than 90RPM, this error will occur.
  • Check mains supply
  • Check main control module
  • Check main drive motor

OE

Washing machine has detected an overfill situation

This error code can be caused by overfoaming which is a result of overloading (see this article) or by overdosing or, incorrect detergent as the pressure sensor will falsely read that there is too much water in the washing machine.
Also check the pressure sensor and that the machine has not actually overfilled with water.
If an abnormal water level frequency is sensed (for occurrence of Over Flow :21.00kHz), Auto Power Off may release this error and continuously progress water drain until the frequency reached 25.00kHz.
If Over Flow is also sensed even after the following check of water level frequency indicating that error, the washing machine will attempt to drain the water from the tank.
  • Check for overfoaming or over soaping
  • Check the air chamber and the pressure switch hose
  • Check water level sensor
  • Check wiring to water pressure sensor
  • Check connections to water level sensor
  • Check main electronic controller

LE

Water leak detected

If more than 4 times of water supply and safe water level of Heater are sensed for each course, this error will occur.
  • Check for any water leaks

HE

Water heating error detected

For this error code you need to check both the water heater or element and thermistor, basically the washing machine is reporting a fault on the heating circuit with this fault code but it is not capable of identifying exactly where the fault actually lies.
This error will be released by turning off power switch.
Display : “HE1"(Over Heat), Display : "HE2", indicating no operation of the heating element.
  • Check water heating element 
  • Check heater for contunuity
  • Check thermistor or temperature sensor
  • Check the thermistor resistance
  • Check wiring to water heating element
  • Check connections to water heating element and temperature sensor

tE

Water heating sensor error detected

If thermistor circuit is abnormal, this error will occur. If the thermistor is lower than 0.2V or higher than 4.5V, this error will occur. This error will be released by turning off Power S/W.
  • Check thermistor or temperature sensor
  • Check the thermistor resistance
  • Check wiring to water heating element
  • Check connections to water heating element and temperature sensor

IE

Water level sensor fault

This fault code is fairly self-explanatory and tells you that the washing machine has detected an error with the pressure sensor or pressure switch.
If the above frequency signals are displayed longer than 5 seconds, it indicates pressure switch fault.
The washing machine will drain the water for 3 minutes for this error, and turn OFF water drain pump.
  • Check water level sensor
  • Check wiring to water pressure sensor
  • Check connections to water level sensor
  • Check main electronic controller

 CE

Abnormal water temperature detected

Water drain begins if abnormal water temperature is sensed at the initial time of water supply. If the frequency higher than 25.20KHz is sensed, water will be drained by force.
  • Check thermistor connections
  • Check thermistor



Tumble Tech Appliances is here to assist please if the following was not helpful, please feel free to call us on (060 911 6943) or (0847017012) we have reliable qualified technicians waiting to assist you. Visit our website: www.appliancerepairscapetown.co.za
We repair most areas in Cape Town.
We offer Guarantees on all our work.
We do repairs onsite.
We supply parts.
We also sell.
We collect broken appliances.
We buy.
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